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Microsoft Business Solutions Products Customization - Overview for Developer

 by: Andrew Karasev

In the end of the 20-th century and early 2001 - Microsoft purchased Great Plains Software, then Navision (Denmark based software development company). At this time Great Plains Software already was active ERP applications consolidation player - it already acquired Solomon Software couple of years prior. Then in 2002 Microsoft released Microsoft CRM (Client Relation Management system). Also Microsoft decided to attack retail marked and acquired QuickSell (now Microsoft Retail Management System/ Microsoft RMS). At this time Microsoft had robust package to automate business processes for small, midsize and large company and it formed so-called Microsoft Business Solutions (at the earlier stage the official name was Microsoft Great Plains Business Solutions - later Great Plains words were dropped)

We would like to make brief review of customization options for such products as Microsoft Great Plains, Microsoft CRM and Microsoft RMS

Technology overview. Microsoft Great Plains, Microsoft CRM and Microsoft RMS have similar database platform - Microsoft SQL Server. There are differences in the tables design between three - due to the fact that they were originally developed by three different companies. Great Plains has Great Plains Dexterity core (this is Great Plains Software proprietary c-language based technology and development environment), and as it was primarily targeted to be platform independence - Great Plains has old-fashioned UNIX style of tables names: RM00101 stays for customer master file, GL00100 - account master file, etc. At the same time Microsoft RMS and Microsoft CRM have more natural language based names: Microsoft CRM: Account, Activity, Contact, Lead; Microsoft RMS: Customer, Transaction, Tender, Register - we believe that these structures are self explanatory.

Now to the Customization Options:

Great Plains Dexterity - please install Dexterity from CD #2 and take a look at its manuals - this is again legacy and proprietary Great Plains technology. We have described it in this article: http://www.albaspectrum.com/Customizations_Whitepapers/Dexterity_SQL_VBA_Crystal/DexterityCustomizationOptions.htm

Microsoft CRM Customization - this is the whole topic - we would like to reference you to our posting: http://www.albaspectrum.com/Customizations_Whitepapers/Dexterity_SQL_VBA_Crystal/MSCRMCustomizationOptions.htm

Microsoft RMS. Please review this article: http://www.albaspectrum.com/Customizations_Whitepapers/Dexterity_SQL_VBA_Crystal/GPRMSIntegrationOptions.htm

Happy customizing! if you want us to do the job - give us a call 1-866-528-0577! help@albaspectrum.com

About The Author

Andrew Karasev is Chief Technology Officer in Alba Spectrum Technologies – USA nationwide Great Plains, Microsoft CRM customization company, based in Chicago, California, Colorado, DC, New Jersey, Washington, Texas, Arizona, Florida, Georgia, New York and having locations in multiple states and internationally (www.albaspectrum.com), he is Dexterity, SQL, C#.Net, Crystal Reports and Microsoft CRM


akarasev@albaspectrum.com


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Netscape Corporation has created the best known secure server technologies. It uses a security protocol called Secure Sockets Layer (SSL) that provides data encryption, server authentication, message integrity and optional client authentication for a TCP/IP connection. When a client seeking to purchase cable modems connects with a secure server, they exchange a *handshake* which initiates a secure session. With this protocol, the same server system can run both secure and unsecured web servers simultaneously. This means an cable modems organization or company can provide some information to all users using no security, and other information that is secured. For example, a business that sells cable modems online can have its storefront (merchandise catalog) unsecured, but ordering and payment forms can be secure.

Why are these developments important? As the Internet becomes a way to buy and sell cable modems products and services, financial transactions become essential. Right now, most cable modems transactions involve the exchange of credit card information, either directly over the network, or by phone, to complete a transaction initiated online. Eventually, you will be able to use cash as well as credit, directly over the network.

There are two basic kinds of digital cash, anonymous cash and identified cash. Anonymous cash is just like paying for cable modems with paper cash but it also carries no information about the person making the transaction, and leaves no transaction trail. You create it by using numbered bank accounts and blind signatures. Identified cash, on the other hand, contains information revealing the identity of the person who withdrew it from the bank. Like credit card transactions, identified cash can be tracked as it moves through the system and involves fully identified accounts and non-blind signatures. Whether you use digital cash when purchasing cable modems is entirely up to you. We suggest you employ the purchasing avenues available from the cable modems supplier we recommend.

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